Monday, May 29th is Memorial Day.
Atlas Coffee Importers will be closed in observance of the holiday. Our warehouse partners have shared their schedules as listed below.
Closed Monday: Cadeco (TX) | Continental Annex (CA) | Continental Carteret (NJ) | Dupuy Charleston (SC) | Dupuy Houston (TX) | Dupuy New Orleans (LA) | East Bay Logistics (WA) | Paris Brothers (MO) | The Green Room (WA)
Open Monday: GBH (QC) | Seaforth (BC)
Holiday Impact on Ordering
When our offices are closed, new orders cannot be processed, and existing orders cannot be revised.
Transit Times
Freight may be delayed due to carrier staffing level fluctuations, weather, or many other reasons. Atlas Coffee Importers has no control over transit times. Even if your shipments have always taken only 2 days to arrive, they may take longer at any point. Do not wait until the last minute to place an order. Order early and expect extended transit time may occur for any shipment.
Order Processing Times
Lead times vary by warehouse. Please see the graphic below. Holiday closures are not included in lead time.
Submitting Your Order
To avoid missed orders or processing delays and to ensure prompt and efficient responses, please make sure you email the correct team.
- Email Customer Service for coffee information or to place a new order: CustomerService.Atlas@nkg.coffee. Include your preferred will call or shipping date in your request so that we can process your order appropriately. Orders submitted without a specified date will be processed for the next available pick up or shipping date.
- Email Outbound Logistics for tracking, questions about warehouses and freight, or to file a claim. Outbound.Atlas@nkg.coffee.
Thank you for your patience and flexibility!